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Legal

Refund Policy

Last updated: October 8, 2026

Corilen offers a straightforward refund policy for paid pilots and plans so customers can evaluate the product with confidence. Beta access is free, so there is nothing to refund for it.

30-day money-back guarantee

If you are not satisfied with Corilen for any reason, email support@mail.corilen.com within 30 days of paying your first invoice and we will refund that payment in full. No questions asked.

How to request a refund

  1. Email support@mail.corilen.com from the account owner email.
  2. Include your workspace name and the approximate payment date.
  3. We will confirm and refund the payment to the original payment method, usually within 10 business days.

Invoicing

Paid pilots and plans are invoiced directly by AppSynth. Refunds are issued by AppSynth against the invoice they relate to.

Cancellations

You may cancel a paid pilot or plan at any time by emailing us. Cancellation stops future invoices. Access generally continues until the end of the current paid period unless a refund is issued under this policy.

Beta access

The free beta does not require a card. There is nothing to refund for unused beta time. If you start a paid pilot during or after the beta, the 30-day guarantee applies from your first paid invoice.

Contact

Billing and refund questions: support@mail.corilen.com.

Operator

Corilen is operated by AppSynth. The product name is Corilen; paid pilots and plans are invoiced directly by AppSynth.